Privacy Policy
Last Update: .
Introduction
At More Than Cleaning, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our cleaning services. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect several types of information from and about users of our website, including:
Contact Information
- Name, email address, phone number, and physical address for service delivery.
Service Preferences
- Information about your home, specific cleaning requirements, and preferred scheduling.
Payment Data
- Secure processing details for billing (we do not store full credit card numbers on our servers).
Usage Data
- Information about how you use our website, including IP addresses and browser types.
How We Use Your Data
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your data to:
Service Fulfillment
- Scheduling cleaners, processing payments, and ensuring your specific home needs are met.
Communication
- Sending booking confirmations, service reminders, and responding to your support inquiries.
Quality Assurance
- Requesting feedback on our cleaning services to maintain our high standards of excellence.
Security
- Protecting against fraudulent transactions and maintaining the integrity of our digital platforms.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your preferences through your account dashboard or by contacting our privacy team directly. We will respond to your requests within a reasonable timeframe, typically within 30 days.
Questions?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out to our dedicated privacy officer.
info_quote@morethancleaningdfw.com